CASE STUDY
Collapsed person
Collapsed Person
The emergency services are called to a woman who has collapsed in a shopping centre. She is incapacitated and has an irregular pulse.
Establish next-of-kin
Reduce stress
Empower a confident response
By scanning mi-SOS
- The shop assistant can let the call handler know that Helen has angina
- They can use “Lenie’s” preferred name, reducing her distress
- As Helen recovers, the hospital is able to contact her son, Andrew, who is there to reassure his mother as she recovers