CASE STUDY
Lost elderly person
An elderly lady is found wandering by a member of the public
Distressed and irrational, she doesn’t know where she lives and is unable to give her name
Usually this would mean a missing persons call to the emergency services
Avoid emergency services call-out
Maggie’s family are so glad that someone could call them to come and get her
By scanning mi-SOS we know
- Her name
- ICE phone details / next-of-kin information
And this allows us to
- Calm / reassure “Maggie” with a personal approach
